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Spa Cover Warranty

Non-Prorated Five Year Warranty includes foam insulation and vinyl. We offer the best spa cover warranty in the industry.

It is a "Bumper to bumper" non-prorated Five Year warranty including the number one cause of cover failure—water absorption in the core otherwise known as water logging. Please note: if a spa cover warranty does not specify water absorption coverage, do not assume it is included. We will cover any manufacturing defect for 5 years. Customer is responsible for any and all freight and shipping charges.

Here is our warranty for all of our spa covers in its entirety: limited 5 YEAR Warranty. we warrant our insulating covers to the original purchaser, to be free from defects in material and workmanship, under normal usage, for a period of 5 years (60 months) from the date of delivery to the original consumer. Such limited warranty does not cover damages caused by animals, fire, vandalism, excessive chemicals, improper installation and strain, abuse or abrasion, acts of God or use for purposes other than that for which the cover was designed. Ordinary wear and tear, de-lamination and seam splitting due to improper handling are not considered to be a defect in workmanship or material. Foam cores are covered for 5 years. Warranty of foam cores is void if any holes have been found to puncture or penetrate either the outer covering or inner seal. Any expressed or implied warranty is limited in duration to 5 years (60 months) from the date of delivery to the original purchaser-consumer. Seller shall not be liable for any incidental or consequential damages. Any insulating cover deemed by us to have failed due to defects in materials or workmanship within five years (60 months) from date of purchase will be repaired or replaced, at our option, without charge for materials or labor. Warranty of foam cores is void if any holes have been found to puncture or penetrate either the outer covering or inner seal. Warranty does NOT cover improper use or any of the following:

Insulating cover has been subjected to alteration, misuse, abuse, or if any repairs on the cover are attempted by anyone other than our authorized representatives, unless express written approval is given.
Foam breakage or tearing of vinyl (this cover is not intended to be walked, stood, or sat upon, or any excessive weight caused by rain, water, snow, animals, or any other acts of God.
Damage due to excessive chemicals in the water or contact with other chemicals on the cover material (this includes the use of Armorall).
Fading of vinyl and thread is not considered a defect and will naturally occur due to normal chemical maintenance, exposure to the elements and aging.
Torn handles due to use of excessive force (handles are for the sole purpose of opening and closing covers only, and NOT intended to be used to carry or remove cover from the spa/hot tub.
Scuffing & Chafing or wearing holes in cover by dragging or storing/leaning against sharp objects.
Damage caused by improper installation, or during transportation from the dealer to purchaser.
Any damage resulting from any misuse, abuse, negligence, acts of God, accident or alteration, (i.e. cover lifts, animals and excessive weight or wind).
To Obtain Warranty Service, contact Spa Cover Pro toll-free at 855-802-6837 to obtain instructions on where to present the defective or failed cover.

A copy of the original bill of sale showing date of purchase, a copy of the warranty certificate and a photo or photos clearly showing the claimed defect. MUST be presented in order to obtain warranty service.

Manufacturer will repair or replace at the manufacturer's discretion any defects, if upon inspection by the manufacturer, it is determined to be covered by the warranty. Implied Warranties: The only express warranties are set herein and any implied warranties, including the implied warranties of merchantability and fitness for a particular purchase, are limited in duration to that of the expresses warranties. This warranty does not cover consequential damages or incidental damages including damage to property or injury arising for the use or inability to use this product. Some states do not allow the exclusion or limitation of consequential of incidental damages, so the above limitation may not apply to you.

In all warranty cases and claims, the purchaser is responsible for any and all shipping/freight costs associated. Regardless of the date of purchase.

Product DISCLAIMER - Don't walk, sit, stand, or play on the cover, never swim or play under the cover.


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